WHAT PEAQ MEASURES
Many Metrics
A microexperience (MX) program generates many levels of effectiveness data
● Participant ratings – Measures impact, used to make MXs stronger over time (quantitative, level 1)
● Mini knowledge checks – Measures knowledge acquisition & retention (quantitative, level 2)
● MX completion info – Measures engagement, used to direct support (quantitative, level 3)
● Input from participants’ managers – Measures behavior change on the job (quantitative, level 3)
● End-of-program reflections – Measures business impact (qualitative & quantitative, level 4)
● Success & failure cases – Measures enablers & inhibitors (qualitative via Brinkerhoff Method)
● Post-program metrics – Measures long-term stickiness of program impacts (quantitative, longitudinal)
Peaq
Organizational Impact
Stronger alignment
Better conversations and decisions
Faster execution
Improved customer orientation
Early business metric movement
A leadership transformation
driven by Microexperiences.
Highlights:
156 Directors
27 Coaches
12-week program
Organization-wide behavior focus
Sections:
Behavior Change (360° validated)
Team Effects
Business Outcomes
Coach Development